Refund policy

Return & Refund Policy

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

Withdrawal Period

The withdrawal period is 14 days from the day on which you or a third party appointed by you (other than the carrier) received the goods.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us:

Plunder&Pour
Germany
Email: plunderandpour@gmail.com

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal.

Refunds will be made using the same means of payment used for the original transaction.

Return of Goods

You must send back the goods without delay and no later than 14 days after informing us of your withdrawal.

Return shipping costs are borne by: [the customer / us]

Exclusion of Returns

The right of withdrawal does not apply to:

• Custom-made or personalized items

• Products that show signs of use or damage caused by improper handling